Wisconsin Athletics Facilities Accessibility Guide

Camp Randall touchdown 2022

Camp Randall ADA Information

Welcome to Camp Randall Stadium!

We hope you enjoy your visit to our historic stadium for a game day experience more enjoyable for all of our fans!

If we may be of service, please stop by our Guest Services Center in the South End Zone first level concourse. If assistance is needed immediately, please look for a Guest Services staff member who will be wearing a bright yellow vest.

Contact Information

Camp Randall Stadium 
1440 Monroe Street
Madison, WI  53711
608-262-1866
www.UWBadgers.com 

McGinnis Family Wisconsin Athletic Ticket Office
Kellner Hall
1440 Monroe Street
Madison, WI  53711
608-262-1440 or 
1-800-462-2343 (1-800-GO-BADGERS)
tickets@UWBadgers.com 

Camp Randall Guest Services Center
Under Section YZ
South End Zone Concourse
608-265-8676 (Game Day Only)
608-262-1866 (Welcome Center, M-F, Regular Business Hours)
contactus@UWBadgers.com 

Accessible Drop-Off
Accessible drop-offs can be made at the corner of University Avenue and Breese Terrace and on Randall Street near Monroe Street. Fans can request golf cart and/or wheelchair escorts from Guest Services staff for transportation to a seating area in the stadium.

Accessible Entrances
Gates number 1, 3, 7 and 10 are accessible to guests. There are no stairs at these gates. If guests are unable to navigate stairs, they should enter one of these gates.

Accessible Seating
There are two types of Accessible Seating at Camp Randall; Wheelchair Seating and Easy Access Seating.

  • Wheelchair Seating
    This is seating for individuals who use wheelchairs, mobility scooters, or mobility devices, or who are unable to navigate any steps.
    • Location: Wheelchair Seating is located on the 5th Level East Side and in the South End Zone 1st and 5th Levels. These seating locations have both chairs and spaces for viewing games from wheelchair/scooters.
    • Exchanges: The Athletic Ticket Office handles any ticket exchange, only a limited number are held for day-of-game exchanges.
    • Gate Recommendations: Gates 1 and 3 are recommended for East 5th Level seating. Gates 1 and 10 are recommended for South End Zone 1st and 5th Level seating.
       
  • Easy Access Seating
    This is seating for individuals who may struggle doing a large number of steps, but can access a bleacher seating location by navigating a couple of steps with a handrail.
    • Location: Easy Access Seating is located on the East Side Row 70 in select sections and also in select sections around the stadium.
    • Exchanges: These exchanges are done by the Athletic Ticket Office and a limited number are held for day-of-game exchanges. Guest Services is also given a limited number of tickets that are exchanged the day-of-game.

 

Assistive Listening Devices
Camp Randall seating area is served by assistive listening devices, an FM system. Individuals may pick up headsets at the Guest Services Office is located in the South Endzone 1st level concourse.  Individuals who would like to use an ALD must leave some form of collateral, such as a driver's license or credit card, at the Guest Services Center while using the ALD.

Carry-In Policy

 Items related to dietary-restrictions, pregnancy, nursing, and medical conditions or disability, and necessary for participants to have access to events, are permitted as carry-in items. These items may include, but are not limited to: mobility devices, medication, medical devices and oxygen cylinders, food and beverage related to dietary or medical need, and nursing mother’s equipment, such as pumps and bottles. Exceptions to the size and type of bag allowed will be made in instances where the bag is needed for carrying the item or is a required component of the device. All carry-in items are subject to inspection prior to entering the venue.

Additional carry-in policy information is available on the Wisconsin Football Carry-In Policy.

Closed Captioning
Camp Randall provides Closed Captioning for guests under the main North Scoreboard. Closed Captioning is also available on the Badgers App on either a patron’s tablet or smartphone.

Elevators
Guests with difficulty walking or other accessibility concerns may utilize certain elevators in and around Camp Randall. 

Elevator # / Location

Destination

Special Considerations

Elevator #2 (West Concourse)Upper DeckGets busy near Kickoff due to Coaches and Media
Elevator #3 (West Concourse)Upper DeckGets busy near Kickoff due to Coaches and Media
Elevator #4 (Located Inside Gate 3)5th Level (Non Wheelchairs)This Elevator has 5 stairs prior to reaching elevator
Elevator #12 (Located inside Gate 3)3rd Level  Pre-Game Only
Elevator #5 (Located in the Fire Lane)5th Level (Wheelchairs)This Elevator is for 5th Level Wheelchairs
Elevator #8 (Located in Kellner Hall Lobby)3rd and 5th Level 
Elevator #9 (Located in Kellner Hall Lobby) 3rd and 5th Level 
Elevator #16 (Located in South End Zone)3rd, 4th, and 5th LevelsServices South End Zone ticket holders only
Elevator #17 (Located in South End Zone)3rd, 4th, and 5th LevelsServices South End Zone ticket holders only

 

Golf Carts
Golf Cart rides are a complimentary service that is provided by the University of Wisconsin Guest Service Department to those patrons in need during all Home Football Games. There are three designated pick-up locations:

  • Breese Terrace and University Avenue (Best option)
  • Lot 17 (Outside Southeast corner of parking ramp)
  • Randall Avenue and Monroe Street (near Kwik Trip)
     

Golf Carts are only allowed to travel on Breese Terrace and directly outside of all stadium gates. Typical areas we are asked to go where we are not able to reach include: Union South, the Arch, and parking lots. Golf carts are not allowed inside of the stadium.

People looking to contact UW Athletics with accessibility questions should call 608-262-1866 prior to Friday at noon of game week. After Friday at noon, please call the game day office on game day at 608-265-8676.

Shuttle Buses (Bucky Shuttle)
A good option for people who may not have Accessible Parking is to park in Lot 60 ($5) and take the Bucky Shuttle. The Bucky Shuttle is $10 Round Trip and drops them off at the Breese and University Golf Cart Pick-Up Location. More information on the Bucky Shuttle service including how to purchase tickets in advance can be found here on our Bucky Shuttle information page

Storage
There is no storage available at Camp Randall for wheelchairs, walkers, motorized carts, or any other type of mobility device. These devices are not allowed to be stored on the concourse. Individuals who need assistance getting from a Gate or Accessible Drop-Off point to a general seating area are encouraged to contact Guest Services for assistance.

Parking
UW Athletic Department will sell permits in lot 17 on a single game basis. Permits will go on sale through the UW Athletic Ticket Office at 1-800-462-2343 or 608-262-1440 the Monday before each home game starting at 8:30 a.m. PHONE SALES ONLY. Should a holiday fall on the Monday preceding a home game, permit sales will take place on the first open day of business thereafter, usually the next day. Permits will cost $20. Limit will be one per account. Lot 17 accessible parking permits will be delivered as mobile parking permits sent to the email address on file with the purchasing patron. Prior to arriving to campus, patrons should add their mobile parking permit to their mobile wallet (Apple Wallet for iPhones or Google Pay for Androids). Having the mobile parking permit added to the mobile wallet eliminates the need for Wi-Fi in a location of high cell phone usage to access the mobile parking permit via the Badgers App or email. Patrons should have their Lot 17 accessible parking permit and accessible parking placard (or accessible parking license plates) displayed to the lot attendant upon their arrival to Lot 17.

Wheelchair Escorts
Guest Services staff will provide complimentary wheelchair escorts to any patron at all Football games. Be aware that staff will not remain with you during the event, nor will they allow you to remain in the wheelchair for the duration of the event. Guest Service will provide a chair for guests that utilize a wheelchair escort and have a ticket for seating on an accessible platform. Escorts are available at all accessible entry points. Guests can request an escort by contacting the Guest Services Department on game day at 608-265-8676. Staff are not able to help lift patrons in or out of wheelchairs.

People looking to contact UW Athletics with accessibility questions should call 608-263-7894 prior to Friday at noon of game week.  After Friday at noon, please call the game day office on game day at 608-265-8676.

Camp Randall Stadium Accessibility Resources

Camp Randall Game Day Guest Services – 608-265-8676  GAMEDAY ONLY

TBD (Event Services Manager) – 608-263-7894  NON-GAMEDAY

Brandon Vallina (Assistant Director of Guest Services) – 608-890-4859  NON-GAMEDAY

Daron Jones (Assistant AD – External Operations) – 608-263-0656  NON-GAMEDAY

An aerial view from a helicopter highlights the UW-Madison Kohl Center and Nicholas-Johnson Pavilion (at right) on the eastern portion of campus during a sunny autumn day on Oct. 7, 2006. In the background is Lake Monona and Monona Bay.
©UW-Madison University Communications 608/262-0067
Photo by: Jeff Miller
Date:  10/06    File#:   D200 digital camera frame 1288

Kohl Center ADA Information

Welcome to the Kohl Center!

If we may be of service, please stop by our Guest Services Office in the Kohl Concourse near Section 119, our Guest Services Stands at Gates A and C, or at our Gate B Reception Desk.

Contact Information

Kohl Center
601 West Dayton Street
Madison, WI  53715-1206
608-263-5645
www.UWBadgers.com 

McGinnis Family Wisconsin Athletic Ticket Office
Kellner Hall
1440 Monroe Street
Madison, WI  53711
608-262-1440 or 
1-800-462-2343 (1-800-GO-BADGERS)
tickets@UWBadgers.com 

Kohl Center Guest Services Center
Kohl Center Section 119
608-263-5645 (Game Day Only)
contactus@UWBadgers.com 

Accessible Drop-Off
Accessible drop-offs can be made on the Eastbound side of Dayton Street between Lake Street and Frances Street.  Fans can request wheelchair escorts from Guest Services staff for transportation to a seating area in the Kohl Center.

Accessible Entrances
Gates A and B are accessible to guests. There are no stairs at these gates. If guests are unable to navigate stairs, they should enter one of these gates.

Accessible Seating
There are two types of Accessible Seating at the Kohl Center; Wheelchair Seating and Easy Access Seating.

  • Wheelchair Seating
    This is seating for individuals that are unable to navigate any steps.
    • Location: Wheelchair seating is located on the 100 and 200 levels of the arena and will be exchanged for the level of your original ticket.  300 level seating will be exchanged for 200 level accessible seating.
    • Exchanges: The Athletic Ticket Office handles any ticket exchange, only a limited number are held for day-of-game exchanges.
       
  • Easy Access Seating
    This is seating for individuals who may struggle doing a large number of steps, but can access a seating location by navigating a couple of steps with a handrail.
    • Location: Easy Access Seating is located in many sections around the arena.
    • Exchanges: These exchanges are done by the Athletic Ticket Office and a limited number are held for day-of-game exchanges.  If you are already inside the building, please see guest services staff at Gate B for assistance with a ticket exchange.

 

Assistive Listening Devices
The Kohl Center seating area is served by assistive listening devices, an FM system. Individuals may pick up headsets at the Guest Services Office in the concourse near Section 119. Individuals who would like to use an ALD must leave some form of collateral, such as a driver's license or credit card, at the Guest Services Center while using the ALD.

Carry-In Policy
Items related to dietary-restrictions, pregnancy, nursing, and medical conditions or disability, and necessary for participants to have access to events, are permitted as carry-in items. These items may include, but are not limited to: mobility devices, medication, medical devices and oxygen cylinders, food and beverage related to dietary or medical need, and nursing mother’s equipment, such as pumps and bottles. Exceptions to the size and type of bag allowed will be made in instances where the bag is needed for carrying the item or is a required component of the device. All carry-in items are subject to inspection prior to entering the venue.

 Additional carry-in policy information is available on the Non-Football Wisconsin Athletics Carry-In Policy

Closed Captioning / Sign Language Interpreters
Individuals may arrange for closed captioning or sign-language interpreters for Kohl Center events by calling Guest Services at 608-263-7894 or emailing guestservices@athletics.wisc.edu. Please allow a minimum of two weeks advanced notice for either service. Closed captioning would be made available through the Badgers App on either a tablet or smartphone.

Elevators
Guests with difficulty walking or other accessibility concerns may utilize elevators.  Elevators are located near Gate A and near Gate B on the 100 level and Sec. 203 and Sec. 224 on the 200 level.  There is no elevator access to the 300 level.

Storage
There is no storage available at the Kohl Center for wheelchairs, walkers, motorized carts, or any other type of mobility device. These devices are not allowed to be stored on the concourse. Individuals who need assistance getting from a Gate or Accessible Drop-Off point to a general seating area are encouraged to contact Guest Services for assistance.

Parking
Accessible parking is located in Lots 48 and 87 for most events.  If these lots are sold out, patrons will need to utilize the drop-off location on Dayton Street.

Wheelchair Escorts
Guest Services staff will provide complimentary wheelchair escorts to any patron at all Kohl Center events. Be aware that staff will not remain with you during the event, nor will they allow you to remain in the wheelchair for the duration of the event. Guest Service will provide a chair for guests that utilize a wheelchair escort and are seated in a wheelchair seat. Escorts are available at all entry points or guests may contact the Guest Services Office at 608-263-5645 when they arrive. Staff are not able to help lift patrons in/or out of Wheelchairs.

Kohl Center Accessibility Resources

Kohl Center Game Day Guest Services – 608-263-5645  GAMEDAY ONLY

TBD (Event Services Manager) – 608-263-7894  NON-GAMEDAY

Brandon Vallina (Assistant Director of Guest Services) – 608-890-4859  NON-GAMEDAY

Daron Jones (Assistant AD – External Operations) – 608-263-0656  NON-GAMEDAY